About Us

Outerwear and Outdoor Essentials for Everyday Plans

Brand Overview

Woahnow is an online store operated by RAMON VIEITA LLC, offering clothing, footwear, and outdoor essentials tailored for customers shopping in the United States. Whether you are choosing a warmer jacket for your daily commute, finding children's winter clothing, or picking a practical bag for a weekend getaway, our focus is on helping you find an option tailored to your needs.

What You Can Find at Woahnow

  • Men's Outerwear & Clothing: Ski and winter jackets, puffer and insulated coats, plus-size/big-and-tall options, and snow pants for cold-weather outfits.

  • Women's Outerwear & Clothing: Winter and ski jackets, puffer coats, insulated coats, trench coats, and available plus-size styles.

  • Children's Winter Clothing: Boys' and girls' winter coats, parkas, puffer jackets, ski jackets, snow pants, and bib styles (intended for adult selection and purchase).

  • Hiking Footwear: Hiking shoes and boots, including winter-oriented styles with stated water-resistance and performance features.

  • Outdoor & Travel Bags: Duffel and weekender bags with listed capacities, dimensions, and organizational compartments.

Note: Assortment, availability, sizes, colors, and features are those shown on individual product pages; category descriptions do not guarantee items are always in stock.

Information That Helps You Choose

Outerwear and footwear are personal choices where fit, layering room, weight, materials, and intended use matter:

  • Read each product's description, size guide, and care instructions before ordering.

  • Different styles and brands may use different measurements, even with identical size labels.

  • Contact us with the product name or URL and your specific questions if you need assistance.

U.S. Delivery Summary

  • Destination: Free standard shipping across all 50 U.S. states and the District of Columbia ($0 minimum requirement).

  • Handling Time: 1–3 business days.

  • Standard Transit: Approximately 6–9 business days.

  • Total Delivery Estimate: Approximately 7–12 business days.

  • Order Cut-off: 6:00 p.m. Eastern Time on business days (Monday–Friday, excluding U.S. federal holidays). Orders placed at or after the cut-off, on weekends, or on holidays process on the next business day.

Returns & Refunds Summary

  • Return Period: 30 calendar days after delivery for eligible size-related and change-of-mind returns.

  • Return Shipping: Free using our emailed prepaid printable return label.

  • Restocking Fee: None ($0).

  • Refund Processing: 1–3 business days for inspection and processing after receipt, plus an additional 3–5 business days for bank/payment provider posting.

Customer Support & Business Information

  • Email: hello@woahnow.shop

  • Telephone: +1 814-684-3368

  • Support Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. U.S. Eastern Time (excluding U.S. federal holidays).

  • Response Time: Normally within 1–2 business days.

  • Business & Correspondence Address:

    10407 Briarcliff Rd E

    Jacksonville, FL 32218

    United States (Mail/Returns accepted per instructions; not a walk-in retail storefront)